How do I change details after the route is optimized and ready to dispatch?
You can always make last-minute changes to the route plan before the driver starts the route. Watch a quick video tutorial to find out how:
Instructions for Making Changes to Routes After Start
If you need to make any changes to your routes after the assigned drivers have started them, you'll need to take a few extra steps to ensure the changes are successfully processed.
Make Changes in the Driver App
Once the drivers have started the route, making changes is only possible via each driver's app. If a driver has not checked in yet, then changes can still be made from the admin panel as shown above.