Admins and Dispatch Managers
Find answers to Upper's features for you can do as an admin and dispatch manager!
- How to add a user or a driver?
- How to enable the Drivers to navigate back to the end address? Return to End Address
- Is there a Team Hierarchy?
- How to create a new Route Plan?
- Is there a Sample file, and what file types Can you import?
- How to use Contacts to create a Route Plan?
- What is a Verified, Need to Review, Not Found, and Duplicate stop?
- How to add parcel information to each stop?
- Where do I see the Total stops, Delivered stops, and Skipped stops?
- How to Delete Route Plans?
- How to use the Route Plans Page?
- How do I edit a Route Plan?
- How to export the optimized route to an Excel or a CSV file and Print a PDF manifest of the route plan?
- How do I change details after the route is optimized and ready to dispatch?
- Export Garmin File From Route
- How to share or dispatch the route with your drivers? Can I schedule the dispatch?
- What are the types of Reports, and how to download each of the Reports? Analytics
- How to use Driver Live Tracking?
- How does the Customer Notification work?
- How to change your default depot address after the initial Sign Up?